Key Takeaways: A closer look at our industry segments
➔ Service providers and retailers are adopting AI use at higher rates than
publishers and libraries, have fewer pain points, and are investing more in
custom/proprietary AI tools.
➔ At the individual level, respondents working for service providers are
knowingly using AI tools for work the most, while individual operators
(consultants, freelancers, agents, indexers, creators) are using AI tools least
➔ Respondents working for libraries voiced the strongest opposition to AI
(thanks to all our librarian friends out there who wrote such comprehensive
responses!)